Shipping policy
We offer shipping on most of our online product listings, with few exceptions including heavier, bulky items such as kayaks and paddle boards, certain vehicle racks and hardware, hard-side coolers, and select other items that may not be eligible for shipping. Please refer to the item description if you are having trouble purchasing an item for shipping. If you have a specific need for one of these items, please reach out to us to see if there are any exceptions to be made.
Shipping Fees
We are happy to offer free shipping on all orders $49.5 and up!* Exceptions will apply for oversized items that are only eligible to be shipped at a higher rate due to elevated freight costs (refer to the item's description for any shipping exceptions). Please see below for our current shipping rates:
Standard Shipping - $3.98
Oversized-Eligible Shipping - $14.98
Custom Expedited Shipping - We don't currently offer a standard expedited shipping rate, but if you need something in a hurry, please call our store and we will do our best to accommodate with the shipping rates we have access to.
Order Processing
Orders typically will take 1 day for processing and pickup from our shipping carriers. If there is a certain day you need something by, please call our store and we will do our best to accommodate your needs.
Once the order is placed, you should receive an email confirmation that will provide you with an order status. Please be sure to provide a valid email address for this purpose. Once the order has been processed and shipped, you will receive a shipping confirmation email with a tracking number for your order. This tracking number may not update for a few hours or sometimes not until the following day.
Please note we are not able to ship to freight forwarding facilities or ship internationally at this time due to vendor restrictions.
**We will do everything we can to process your order in a timely manner, but please understand that once your package is in the hands of the shipping carrier, we cannot control how or when it arrives at its destination. If you experience delays, we will do our best to take care of our customer and resolve the situation. We appreciate your patience and understanding if this occurs.**
Shipping Practices
Naturallyoutdoors is proud to represent the outdoor community in our area, are we strive to be better stewards of the land we call home each day. When providing the service and convenience of online shopping to our customers, we will be conscious of our footprint and our waste. Packages that you receive from us may be sent to you in a recycled container, or with reused or repurposed packing material - so long that it does not affect the accompanying products. We are grateful for your business and aim to provide a quality shopping experience with minimized waste products.